Privacy Policy

Last Updated: July 13, 2026

Yuns Towel (“we,” “our,” or “us”) operates the website yunstowel.com (the “Site”). We are a B2B custom towel manufacturer and wholesale factory serving hotels, spas, retailers, and global buyers worldwide. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or use our services, including submitting a quote request or contacting us through our forms.

By using the Site, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please discontinue use of our Site immediately.

1. Information We Collect

1.1 Information You Provide Directly

We collect information that you voluntarily provide when you:

Submit a quote request or inquiry through our request-a-quote form
Fill out a contact form or send us an email
Communicate with us regarding orders, samples, or custom manufacturing specifications
Subscribe to any newsletter or marketing communications (if applicable)

This information may include:

Identity & Contact Data: Full name, company name, job title, email address, phone number, shipping address, and country
Business & Order Data: Product specifications, quantity requirements, customization details, design files, logo artwork, material preferences, target pricing, and delivery timelines
Communication Data: Any additional information you choose to share in message fields, email correspondence, or during phone calls

1.2 Information Collected Automatically

When you visit our Site, certain information is collected automatically, including:

Technical Data: IP address, browser type and version, operating system, device type, screen resolution, time zone setting, and language preferences
Usage Data: Pages visited, time spent on pages, referral source, exit pages, click patterns, and navigation paths through the Site
Cookies & Tracking Technologies: See Section 4 (Cookies & Tracking Technologies) for details

1.3 Information from Third Parties

We may receive information about you from:

Analytics providers: Google Analytics, which provides aggregated data about Site traffic and user behavior
Social media platforms: If you interact with our social media pages (e.g., Facebook, LinkedIn), we may receive aggregated analytics and engagement data
Trade show & industry platforms: Information you have made publicly available on B2B sourcing platforms (e.g., Alibaba, Made-in-China) when you initiate contact with us

2. How We Use Your Information

We use the information we collect for the following purposes:

Quote & Order Processing: To prepare, send, and follow up on price quotations; process sample requests; negotiate and fulfill manufacturing orders; and arrange shipping and logistics
Customer Communication: To respond to your inquiries, provide product information, discuss custom specifications, and maintain ongoing business relationships
Site Improvement: To analyze how visitors use our Site, identify popular products, and improve the user experience, content, and navigation
Marketing (with consent): To send relevant product updates, industry insights, or promotional materials â€” only where you have explicitly opted in or where permitted by applicable law in a B2B context
Legal & Compliance: To comply with applicable laws, regulations, and legal processes; enforce our terms and conditions; protect our rights, privacy, safety, or property; and prevent fraudulent or illegal activity
Business Operations: For internal record-keeping, quality control, supplier management, and operational analysis

3. Legal Basis for Processing (EEA / UK Users)

If you are located in the European Economic Area (EEA) or the United Kingdom, our legal basis for processing your personal data includes:

Contractual Necessity: Processing is necessary to take steps at your request before entering into a contract (e.g., preparing a quote) or to perform a contract we have with you (e.g., fulfilling an order)
Legitimate Interests: Processing is necessary for our legitimate business interests in operating, improving, and marketing our B2B manufacturing services, provided those interests are not overridden by your rights and interests
Consent: You have given clear consent for us to process your personal data for a specific purpose (e.g., subscribing to marketing emails). You may withdraw consent at any time
Legal Obligation: Processing is necessary to comply with applicable laws and regulations

4. Cookies & Tracking Technologies

Our Site uses cookies and similar tracking technologies to enhance your browsing experience, analyze traffic, and understand visitor behavior. Cookies are small text files placed on your device by websites you visit.

4.1 Types of Cookies We Use

Essential / Strictly Necessary Cookies: Required for the Site to function properly. These enable core features such as page navigation, security, and form submission. The Site cannot operate without these cookies
Analytics & Performance Cookies: We use Google Analytics to collect anonymized data about how visitors interact with our Site â€” pages visited, time on site, referral sources, and geographic location (country/city level). This helps us understand which products and content are most relevant to our buyers
Functional Cookies: These remember your preferences, such as language selection, to provide a more personalized experience
Marketing & Social Media Cookies: We may use Facebook Pixel and similar tools to measure the effectiveness of our advertising and to deliver relevant ads to B2B buyers on third-party platforms. These cookies track your browsing habits across websites

4.2 Managing Cookies

Most web browsers allow you to control cookies through browser settings. You can typically:

View and delete cookies stored on your device
Block third-party cookies
Block all cookies (note: this may impair Site functionality)
Enable “Do Not Track” signals

To opt out of Google Analytics specifically, you can install the Google Analytics Opt-out Browser Add-on. For more information about managing cookies, visit www.allaboutcookies.org.

5. Data Sharing & Third-Party Services

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your information only in the following limited circumstances:

Service Providers: We engage trusted third-party vendors to help operate our Site and business, including:
- Cloudflare: Content delivery network (CDN) and DDoS protection â€” Cloudflare may process visitor IP addresses and request metadata to provide security and performance services. See Cloudflare’s Privacy Policy
- Google Analytics: Website analytics â€” see Google’s Privacy Policy
- Meta (Facebook): Advertising pixel and conversion tracking â€” see Meta’s Privacy Policy
- Email & Hosting Providers: Email delivery services and website hosting infrastructure
Business Transfers: In the event of a merger, acquisition, reorganization, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. You will be notified via email and/or a prominent notice on our Site of any change in ownership or use of your information
Legal Compliance: We may disclose your information when required by law, court order, or governmental regulation, or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others, investigate fraud, or respond to a legal request
With Your Consent: We may share your information for any other purpose with your explicit consent

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable law:

Quote & Order Data: Retained for the duration of our business relationship and for a reasonable period thereafter (typically 5â€“7 years) for legal, tax, and warranty compliance purposes
Contact & Communication Data: Retained while your inquiry is active and for a reasonable follow-up period unless you request earlier deletion
Analytics Data: Retained in anonymized/aggregated form indefinitely; individual user-level data is automatically deleted per Google Analytics’ standard retention period (typically 14â€“26 months)
Marketing Consent Records: Retained while your consent is active and for a reasonable period after withdrawal to demonstrate compliance

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. These measures include:

SSL/TLS encryption for all data transmitted between your browser and our servers via HTTPS
Encrypted database storage with access limited to authorized personnel
Regular security updates and vulnerability patching
Firewall protection and DDoS mitigation via Cloudflare
Secure authentication and access control mechanisms

No method of electronic storage or transmission over the Internet is 100% secure. While we strive to protect your personal information using commercially acceptable means, we cannot guarantee its absolute security. If you have reason to believe your interaction with us is no longer secure, please contact us immediately.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

8.1 GDPR Rights (EEA / UK Residents)

Right of Access: Request a copy of the personal data we hold about you
Right to Rectification: Request correction of inaccurate or incomplete data
Right to Erasure (“Right to be Forgotten”): Request deletion of your personal data under certain circumstances
Right to Restrict Processing: Request that we limit how we process your data
Right to Data Portability: Request your data in a structured, machine-readable format
Right to Object: Object to processing based on legitimate interests or for direct marketing
Rights Related to Automated Decision-Making: We do not engage in automated decision-making or profiling that produces legal effects concerning you

8.2 CCPA / CPRA Rights (California Residents)

If you are a California resident, you have the right to:

Know: Request disclosure of the categories and specific pieces of personal information we have collected about you in the preceding 12 months
Delete: Request deletion of personal information we have collected from you, subject to certain exceptions
Opt-Out of Sale/Sharing: We do not sell personal information as defined under the CCPA, nor do we share it for cross-context behavioral advertising
Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights

8.3 Exercising Your Rights

To exercise any of these rights, please contact us using the details provided in Section 10 (Contact Us). We will respond to your request within the timeframe required by applicable law (typically 30 days for GDPR, 45 days for CCPA). We may need to verify your identity before processing your request â€” this may require you to provide additional information to confirm your identity.

If you believe our response is unsatisfactory, you have the right to lodge a complaint with your local data protection supervisory authority.

9. International Data Transfers

Yuns Towel is based in China, and our website servers may be located in various jurisdictions including the United States (via Cloudflare’s global network), Hong Kong, or mainland China. By using our Site and submitting your information, you acknowledge that your data may be transferred to, stored in, and processed in countries outside your country of residence, including countries whose data protection laws may differ from those in your jurisdiction.

We take appropriate measures to ensure that any international transfers of personal data comply with applicable data protection laws, including using Standard Contractual Clauses (SCCs) or other approved transfer mechanisms where required. Our third-party service providers (Google, Meta, Cloudflare) participate in the EU-U.S. Data Privacy Framework or implement equivalent safeguards.

10. Children’s Privacy

Our Site is a B2B platform intended for business professionals and is not directed at children under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can take steps to delete such information.

11. Links to Third-Party Websites

Our Site may contain links to third-party websites, including those of our partners, certification bodies, or industry resources. We are not responsible for the privacy practices, content, or security of these external sites. We encourage you to review the privacy policies of any third-party website you visit.

12. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or operational needs. When we make changes, we will:

Update the “Last Updated” date at the top of this page
Post the revised policy on this page
For material changes, provide a prominent notice on our Site or notify you directly via email if we have your contact information on file

We recommend reviewing this policy periodically to stay informed about how we protect your information. Your continued use of the Site after any changes constitutes your acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, or if you wish to exercise any of your data protection rights, please contact us:

Email: [email protected]
Website: https://yunstowel.com/
Contact Form: Use the contact form available on our Site

We aim to acknowledge all inquiries within 48 hours and provide a substantive response within the statutory timeframe applicable to your jurisdiction.

This Privacy Policy was last reviewed and updated on July 13, 2026. It is effective immediately for all users accessing the Site on or after this date.