Your Towel Order —
Simple, Transparent, Worry‑Free
Bulk towel orders don’t have to be complicated. Follow our proven 6‑step process — from inquiry to delivery, we’ve got every detail covered.
How It Works: 6 Simple Steps
From your first inquiry to after-sales support — here’s exactly what happens at each stage, and what we need from you.
Tell us what you need — material, size, quantity, budget, and any design ideas. We respond within 24 hours with a preliminary quote and recommendations.
You: Fill out the quote form or message us
We: Confirm feasibility, give preliminary pricing & timeline
We send a formal quotation and free samples (you only cover shipping). We’ll match your exact specs — color, logo, packaging — so you see the quality before committing.
You: Review sample, confirm or adjust details
We: Produce sample in 3–5 days, ship to you
Once the sample is approved, we sign the Proforma Invoice (PI) and you pay 30% deposit. The sealed sample becomes the quality benchmark for the bulk order.
You: Sign PI, pay deposit (T/T or L/C)
We: Reserve production slot, order raw materials
Full-scale production begins, strictly following the sealed sample. Progress updates available anytime. You’re welcome to arrange third-party inspection during production.
You: Optionally inspect, confirm adjustments
We: Produce with QC at every stage, send progress photos
100% full inspection on every batch — weight, size, color fastness, water absorption. Professional packing, then we ship FOB / CIF / DDP — your choice.
You: Approve final report, pay balance, confirm shipping
We: Full QC, professional packing, shipping documents
Our job doesn’t end when the container leaves. We follow up on every shipment and provide full after-sales support. Any quality issue? Free replacement or refund.
You: Receive goods, inspect, give us feedback
We: Follow up within 7 days, handle any issues immediately
Key Ordering Information
Clear numbers, no surprises. Here are the essential details to know before you start.
Minimum Order Quantity (MOQ)
5,000 pieces per design / color. Trial orders as low as 3,000 pieces available for first-time customers (slightly higher unit price). Smaller runs? Ask us — we’ll find a solution.
Payment Terms
T/T: 30% deposit to start → 70% balance before shipment. L/C at sight accepted. Other payment methods negotiable for established relationships.
Lead Times
Sample: 3–5 working days. Bulk production: 30–45 days (standard). Rush orders available. Peak season (Oct–Mar): add 10–15 days.
Shipping & Ports
Port of Loading: Xiamen / Shenzhen. Terms: FOB / CIF / DDP — you choose. Transit: 15–25 days MEA, 12–18 days SEA, 20–30 days North America.
Quality & Inspection
100% inspection on every batch: weight (±3%), size (±2%), color fastness (≥Grade 4), water absorption (≤5 sec). Third-party inspection welcomed: SGS, BV, TÜV.
Customization & Design
Free design support. Send your logo or idea — our team creates mockups at no charge. No hidden fees. Embroidery plate, screen setup — all quoted upfront.
Frequently Asked Questions
Quick answers to the most common questions from our buyers.
Is the sample really free? What do I pay?
Can I do a small trial order first?
What if the bulk order doesn’t match the sample?
Can I visit the factory before ordering?
How do I track my order during production?
What certifications do you have?
What happens if there’s a problem after delivery?
Ready to Start Your Towel Order?
Tell us your requirements and we’ll get back to you with a free quote within 24 hours — no obligation, no pressure.
Or call us directly: +86 15100268590